Refund Policy

Refund Policy

Effective Date: 07/01/2024

1. Returns

Thank you for shopping at www.portableshowerpro.com (the "Site"). If you are not entirely satisfied with your purchase, we're here to help.

2. Eligibility

To be eligible for a return, your item must be in the original packaging.

3. Returns Process

  • Initiating a Return: You have 30 calendar days to initiate a return from the date you received it.
  • Contact Us: To initiate a return, please contact us by email at info@portableshowerpro.com with your order number.

4. Refunds

  • Processing Time: Once we receive your item, we will notify you that we have received your returned item. We will immediately notify you on the status of your refund.
  • Refund Method: You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Contact Us

If you have any questions on how to return your item to us, contact us by e-mail at info@portableshowerpro.com or by mail using the details provided below:

Onlineclicks LLC

Baltimore, Maryland, 21202